Thank you for using GrowthToolkit! We take your privacy extremely seriously. We do not store, sell or transmit unnecessary personal information and our platform meets the latest security standards to ensure you can use our prospecting tools safely.
We would like to describe how we collect, use and protect your information when you access our website(s), products, services and applications (collectively, the “Services”).
This Privacy Policy is an integral part of our Terms of Service. Before you use GrowthToolkit, please read this Privacy Policy carefully. By using or accessing our Website and/or Services, you are accepting the practices described in our Privacy Policy and you agree that we will collect, use, and share your information in the following ways.
What does this Privacy Policy cover?
This Privacy Policy covers our treatment of personally identifiable information (“Personal Information”) that we gather when you are accessing or using our Services. We gather various types of Personal Information from our users, as explained in more detail below, and we use this Personal Information in order to make our Services available to you, to contact you, and to better understand how you use the Services. In certain cases, we may also share some Personal Information with third parties, but only as described below.
We do not knowingly collect or solicit personal information from anyone under the age of 16. If you are under 16, please do not attempt to register for the Services or send any personal information about yourself to us. If we learn that we have collected personal information from a child under age 16, we will delete that information as quickly as possible. If you believe that a child under 16 may have provided us personal information, please contact us at [email protected].
Will GrowthToolkit ever change this Privacy Policy?
We’re constantly trying to improve our Services, so we may need to change this Privacy Policy from time to time as well. Any change made or any new point added to the Privacy Policy will be published here on this page. The major changes will also be informed by bringing it to your attention by placing a notice in the GrowthToolkit app, and/or by sending you an email, and/or by some other means. Your use of the Services after any changes to the Privacy Policy have been posted will be considered to indicate your acceptance of the changes.
What Information does GrowthToolkit Collect?
Our company’s overriding policy is to collect as little user information as possible. We collect various types of information in order to improve services for our users. This includes information you provide to us as well as information we receive when you use our service which may include:
Personal Contact Details
Full Name, Address, E-mail Address, Phone Number
- Purpose: We process this type of Personal Data in order to sell and market our Services to potential customers who have requested demonstrations of our Services.
- Legal Grounds: We process this type of Personal Data based on the consent you expressly grant to us at the time we collect such Personal Data.
Other Personal Details
Type of Browser, page and/or feature selection, certain cookie information, device type, device ID, IP Address and associated location data
- Purpose: We process this type of Personal Data in order to provide you our Services.
- Legal Grounds: We process this type of Personal Data for our legitimate interests in providing the Services and associated support.
Mobile Device Information
Type of Mobile Device, IP Address of Mobile Device, Mobile Operating System, Unique Device Identifiers, Other Diagnostic Data.
- Purpose: We process this type of Personal Data in order to optimize and improve the functionality and performance of our Services on mobile devices.
- Legal Grounds: We process this type of Personal Data for our legitimate interests in ensuring the smooth operation and performance of the Services on mobile platforms.
LinkedIn Integration Data
Information accessed through our Chrome Extension when you use LinkedIn, including profile URLs, names, company information, and publicly available contact details.
- Purpose: We process this type of Personal Data to provide our LinkedIn email finding and enrichment services.
- Legal Grounds: We process this type of Personal Data for our legitimate interests in providing the Services and associated support.
Email Verification Data
Email addresses you submit for verification, including metadata about deliverability and validation results.
- Purpose: We process this type of Personal Data to provide our email verification services.
- Legal Grounds: We process this type of Personal Data for our legitimate interests in providing the Services.
Prospect Database Information
Contact information including names, email addresses, phone numbers, job titles, and company details that you search for or access through our platform.
- Purpose: We process this type of Personal Data to provide our prospecting and data enrichment services.
- Legal Grounds: We process this type of Personal Data for our legitimate interests in providing the Services.
Chrome Extension Usage
Information about how you use our Chrome Extension, including pages visited, searches performed, and contacts discovered.
- Purpose: We process this type of Personal Data to improve our Chrome Extension functionality and provide better services.
- Legal Grounds: We process this type of Personal Data for our legitimate interests in providing and improving the Services.
API Webhook Data
Information transmitted through our API webhooks for third-party integrations.
- Purpose: We process this type of Personal Data to enable integrations with your existing business tools.
- Legal Grounds: We process this type of Personal Data for our legitimate interests in providing integration services.
Cookies and Anonymous Identifiers
Cookies or other anonymous identifiers may be sent to your devices and may be used when you interact with our site or service. Once using our Services, we may communicate with you if you’ve provided us the means to do so. For example, we may send you promotional email offers, or email you about your use of the Services. Also, we may receive confirmation when you open an email from us. This confirmation helps us make our communications with you more interesting and improve our services. If you do not want to receive communications from us, feel free to unsubscribe or change your communication preferences.
How collected information is used
The information collected is used to maintain and improve the service. For example, allowing you to save settings, or modifying aspects of the service based on anonymous usage statistics. Information about support issues may be anonymously used as examples or to provide better support in the help center or FAQ. We will ask you for your permission before your information is used for any purpose not covered in the Privacy Policy.
- To personalize your experience: Your information helps us to better respond to your individual prospecting needs
- To improve our Services: We continually strive to improve our email finder, verifier, and enrichment services based on the information and feedback we receive from you
- To improve customer service: Your information helps us to more effectively respond to your support needs
- To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication regarding updates or informative communications related to the functionalities, products or contracted services, including security updates, when necessary or reasonable for their implementation
- To provide prospecting services: To deliver email finding, verification, and data enrichment services through our platform and Chrome Extension
- To enable integrations: To facilitate API webhook connections with your existing business tools
Any data that we do have will never be shared except under the circumstances described below in Data Disclosure.
Data Disclosure
We do not sell, trade, or otherwise transfer your personal information except in accordance with this policy. This does not include trusted and GDPR-compliant third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
Data Protection
We protect your data throughout the data flows of the GrowthToolkit product, from account creation through our secure platform, to encryption of data in transit to GrowthToolkit’s servers (using browser-based TLS) and encryption of that data at rest (using AES-256), to a variety of administrative, physical, and technical safeguards designed to create a secure environment for our customers’ data. We use industry-standard cloud servers that have state-of-the-art digital and physical security with backup provided 24X7. Unfortunately, no system can ensure complete guarantee and under certain cases may compromise the security of information.
Does GrowthToolkit Share Personal Information?
We neither rent nor sell your Personal Information to anyone. However, we may share your Personal Information with third parties as described in this section:
Team Accounts
If your GrowthToolkit Account is managed by a company or team administrator then the administrator or their agents may have access to your account information as well as all information and stats contained within your account. They may also have the ability to change information, settings and restrict or suspend access to, or terminate your GrowthToolkit account.
Agents and vendors
We employ other companies and people to perform tasks on our behalf and need to share your information with them, including in some cases the Personal Information you have provided to us, in order to make the Services available to you. For example, we may use third-party hosting providers or software developers to help implement and maintain the Services. However, our agents do not have any right to use the Personal Information we share with them beyond what is necessary to assist us.
Business Transfers
If we are involved in a reorganization, merger, acquisition or sale of our assets, your information may be transferred as part of that deal. We will notify you (for example, via a message to the email address associated with your account) of any such deal and outline your choices in that event.
Protection of GrowthToolkit and Others
We reserve the right to access, read, preserve, and disclose any information that we believe is necessary to comply with law or court order; enforce or apply our applicable terms of use and other agreements; or protect the rights, property, or safety of GrowthToolkit, our employees, our users, or others.
How to change/edit your data
You can edit your in-app data by accessing your account settings and profile information within the GrowthToolkit platform. To edit communication preferences or unsubscribe from emails, please contact us at [email protected] or use the unsubscribe link in our emails.
How Long Do We Retain Your Personal Data?
We retain Personal Data about you for as long as you have an open account with us and for 90 days after you close your account. In some cases, we retain Personal Data for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law, rule or regulation. Afterwards, we retain some information in a depersonalized or aggregated form but not in a way that would identify you personally. However, user signup data (your name, your email address, and the fact that you were a GrowthToolkit user) may be retained in third-party analytics services beyond the closure of your account, unless you request that your data be deleted.
Whenever you interact with our Services, we automatically receive and record information on our server logs from your browser or device which may include “cookie” information. “Cookies” are identifiers we transfer to your browser or device that allow us to recognize your browser or device and tell us how and when pages and features in our Services are visited and by how many people.
Personal Data of Children
We do not knowingly collect or solicit Personal Data from anyone under the age of 16. If you are under 16, please do not attempt to register for the Services or send any Personal Data about yourself to us. If we learn that we have collected Personal Data from a child under age 16, we will delete that information as quickly as possible. If you believe that a child under 16 may have provided us Personal Data, please contact us at [email protected].
What Rights Do You Have Regarding Your Personal Data as an EU Subject under GDPR?
EU Subjects have certain rights with respect to their Personal Data, including those set forth below. For more information about these rights, or to submit a request, please email [email protected]. Please note that in some circumstances, we may not be able to fully comply with your request, such as if it is frivolous or extremely impractical, if it jeopardizes the rights of others, or if it is not required by law, but in those circumstances, we will still respond to notify you of such a decision. In some cases, we may also need you to provide us with additional information, which may include Personal Data, if necessary to verify your identity and the nature of your request.
Access
You can request more information about the Personal Data we hold about you and request a copy of such Personal Data. You can also access certain of your Personal Data by accessing your account settings.
Rectification
If you believe that any Personal Data we are holding about you is incorrect or incomplete, you can request that we correct or supplement such data. You can also correct some of this information directly by accessing your account settings.
Erasure
You can request that we erase some or all of your Personal Data from our systems.
Withdrawal of Consent
If we are processing your Personal Data based on your consent (as indicated at the time of collection of such data), you have the right to withdraw your consent at any time. Please note, however, that if you exercise this right, you may have to then provide express consent on a case-by-case basis for the use or disclosure of certain of your Personal Data, if such use or disclosure is necessary to enable you to utilize some or all of our Services.
Portability
You can ask for a copy of your Personal Data in a machine-readable format. You can also request that we transmit the data to another controller where technically feasible.
Objection
You can contact us to let us know that you object to the further use or disclosure of your Personal Data for certain purposes.
Restriction of Processing
You can ask us to restrict further processing of your Personal Data.
Right to File Complaint
You have the right to lodge a complaint about GrowthToolkit’s practices with respect to your Personal Data with the supervisory authority of your country or EU Member State.
Transfers of Personal Data
The Services are hosted through GrowthToolkit and its service providers, and if you do not reside in the same country as our servers, laws may differ from the laws where you reside. By using the Services, you acknowledge that any Personal Data about you, regardless of whether provided by you or obtained from a third party, is being provided to GrowthToolkit and will be hosted on our servers, and you authorize GrowthToolkit to transfer, store and process your information as necessary to provide our Services.
Fees for Use of the Service
The Service may be provided to You without charge with certain limits or for a certain “trial” period of time.
Usage over this limit (or after the “trial” period) requires Your purchase of additional resources or services through our pay-as-you-go model or subscription plans.
For all purchased resources and services, we will charge Your payment method based on your selected billing cycle (monthly, quarterly, semi-annually, or annually).
Payments are non-refundable except for our 10-day money-back guarantee for new subscribers. There will be no refunds or credits for partial periods of service, upgrade/downgrade refunds, or refunds for periods unused with an open account.
Charges are solely based on GrowthToolkit’s measurements of Your use of the Service, unless otherwise agreed to in writing.
All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and You shall be responsible for payment of all such taxes, levies, or duties.
You acknowledge and agree that any payment information that You provide to GrowthToolkit may be shared with companies who work on GrowthToolkit’s behalf, such as payment processors and/or credit agencies, solely for the purposes of checking credit, effecting payment to GrowthToolkit and servicing Your account.
Cancellation & Termination
You may cancel Your account by contacting our support team at [email protected]. You understand that solely uninstalling our Chrome Extension or by forgoing the use of the Services will not be considered a cancellation of your subscription.
You will not receive any refunds if you cancel your account except within our 10-day money-back guarantee period for new subscribers. If You cancel the Service before the end of Your current paid period, Your cancellation will take effect at the end of the billing cycle and You will retain access until that time.
You agree that GrowthToolkit, in its sole discretion and for any or no reason, may terminate or suspend Your account. You agree that GrowthToolkit will not be liable to You or any third party for such termination.
Application
Our Privacy Policy applies to all of the services offered by GrowthToolkit, including our web platform, Chrome Extension, API webhooks, and all related services.
Our Privacy Policy does not apply to services offered by other companies or individuals, or any sites that may be linked to from our website, or from companies that link to, or otherwise, advertise our service.
Contact Information
If you have any questions about this Privacy Notice or our data practices generally, please contact us using the following information:
Name: GrowthToolkit
Email: [email protected]
Support: [email protected]
Legal: [email protected]